Following the recent criticism of HMRC’s service standards (see ‘HMRC Criticised Again For Poor Service‘ – https://eavesandco.co.uk/blog/2015/11/04/hmrc-criticised-again-for-poor-service/) it appears that further reorganisations over the next few years are planned.
HMRC have announced that 137 local tax offices are to be closed with 13 new ‘regional centres’ set to replace them.
It appears unlikely that such large scale upheavals will do anything to improve HMRC’s performance, certainly in the short-term, with the tax office closures set to take place over the next few years until 2027.
The new plans are proposed to save HMRC £100m by 2025.
HMRC Announce Further Tax Office Closures
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HMRC